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Tech Support

Tech Support

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Residential Equipment Tech Support

Fast, Reliable Support for Your Residential HVAC Needs

‍Whether you’re in the field troubleshooting an install or wrapping up a service call, Daikin TMI’s Contractor Tech Support Team is here to back you up with the expertise and resources you need—right when you need them.

‍We know how critical timely answers are when you're on the job, which is why we’ve built a responsive support system focused on minimizing downtime, ensuring first-time fixes, and boosting contractor confidence in the field.‍

What We Support‍

Our tech support covers all Daikin residential HVAC systems distributed by TMI, including:‍

  • Split Systems
  • ‍Heat Pumps‍
  • Furnaces‍
  • Air Handlers‍
  • Coils‍
  • Smart Thermostats‍
  • Mini-Splits / Ductless Systems
  • ‍IAQ Products and Controls‍

Check out Nick's Corner for helpful tools & resources

How to Reach Us‍

Need help? You’ve got options:

Nick Hodge

Nick Hodge

Technical Support Director STL

(636) 893-3660

nick.hodge@tmi-stl.com
Mike Smith

Mike Smith

Technical Support KC

(913) 523-4885

mike.smith@tmi-kc.com

‍Need More In-Depth Training?‍

Our support doesn’t stop with a phone call. Ask us about upcoming contractor training events, in-person workshops, or virtual classes to stay current with the latest Daikin technologies.