Nick’s Corner

NICK’S CORNER: for Daikin Tmi contractors

Welcome to Nick’s Corner— your go-to hub for navigating the ins and outs of Daikin equipment for our local Missouri, Kansas, and Illinois Daikin TMi Dealers! Whether you're on a job site, tackling a tough install, or need a refresher on best practices, Nick's got your back.

This page will be regularly updated with:
Step-by-step troubleshooting guides
Video walkthroughs
Pro tips from the field
Seasonal reminders and best practices
Answers to frequently asked questions

Expert Tips for Smarter Installs

With over two decades in the HVAC industry, Nick has been a trusted name in technical support since 2003. After 14 years in the field managing service calls and system installations, he brought his real-world expertise to TMI in 2017. Today, Nick leads the technical support division for Missouri and Illinois, handling all incoming tech support calls and ensuring our Daikin Comfort Pros get fast, accurate solutions.
But Nick’s role goes beyond phone support—he’s in the trenches with you. From delivering hands-on training classes and on-site troubleshooting to assisting with equipment selections and guiding best installation practices, Nick is deeply invested in your success.

DEALER RESOURCE

Welcome to the Dealer Resource section, your go-to hub for essential insights and tools. Here, you'll find strategies to enhance your business operations and stay ahead in the competitive market. Our resources are designed to support your growth and success. Explore comprehensive guides on optimizing sales techniques, leveraging the latest technology, and understanding market trends. Whether you're looking to improve customer engagement or streamline your operations, our curated content offers actionable advice and innovative solutions tailored to your needs.

guides

Daikin Error Codes – Unitary Systems

Daikin error codes are essential for efficient system maintenance, enabling quick issue diagnosis and minimizing downtime.

Download PDF

Aux Heater Installation Guide

Ensure all tools and materials are ready. Read the manufacturer's instructions to understand system requirements.

Download PDF

Product Marketing News

Stay updated on marketing trends and innovations to stay competitive. Understanding new technologies and consumer behavior is crucial in a dynamic market.

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Residential Equipment Tech Support in MO, IL & KS

Fast, Reliable Support for Your Residential HVAC Needs

‍Whether you’re in the field troubleshooting an install or wrapping up a service call, Daikin TMI’s Contractor Tech Support Team is here to back you up with the expertise and resources you need—right when you need them.

‍We know how critical timely answers are when you're on the job, which is why we’ve built a responsive support system focused on minimizing downtime, ensuring first-time fixes, and boosting contractor confidence in the field.‍

What We Support‍

Our tech support covers all Daikin residential HVAC systems distributed by TMI, including:‍

Split Systems
‍Heat Pumps‍
Furnaces‍
Air Handlers‍
Coils‍
Smart Thermostats‍
Mini-Splits / Ductless Systems
‍IAQ Products and Controls‍

Check out Nick's Corner for helpful tools & resources

How to Reach Us‍

Our local Missouri, Kansas, and Illinois Daikin Dealers: Need help? You’ve got options:

NICK HODGE

Technical Support Director STL 
(636) 893-3660
nick.hodge@tmi-stl.com

With over 20 years of HVAC experience, Nick has been a trusted resource in the industry since 2003. After spending 14 years in the field working on installations and service, he joined TMI in 2017, bringing real-world expertise to technical support. Nick manages all tech support calls for Missouri and Illinois, leading TMI’s technical support division to ensure dealers and contractors have the assistance they need. He also plays a key role in training and educating DCPs, providing hands-on classes, job site support, and troubleshooting guidance.

Mike Smith

Technical Support KC
(913) 523-4885
mike.smith@tmi-kc.com

With over a decade of experience in installation and service, Mike brings a wealth of expertise to Daikin TMi. Having worked across various industries, he specializes in providing top-quality service, ensuring seamless installations, and servicing. Mike is committed to delivering reliable solutions and exceptional customer service, working with clients to understand their needs and offer tailored solutions that exceed expectations. As a seasoned professional, he takes pride in maintaining high standards of efficiency and safety, consistently staying up to date with the latest industry products.

Pete Kokot

Technical Support STL
(314) 784-1644
pete.kokot@tmi-stl.com

Pete Kokot has over 25 years of HVAC/R experience, with expertise in both residential and commercial systems. He began as a service technician before moving into factory-level technical support, where he became known for strong diagnostic skills and a customer-focused approach. For the past seven years, he has supported contractors and internal teams, resolved equipment issues, trained Field Service Representatives, and helped develop nationwide technical training content. As a Technical Support Specialist at Daikin TMI, he focuses on providing dealers and contractors with the tools and guidance needed to confidently install and service Daikin systems.

‍Need More In-Depth Training?‍

Our support doesn’t stop with a phone call. Ask us about upcoming contractor training events, in-person workshops, or virtual classes to stay current with the latest Daikin technologies.

NICK’S CORNER: for Daikin Tmi contractors

Expert Tips for Smarter Installs

DEALER RESOURCE

guides

Daikin Error Codes – Unitary Systems

Aux Heater Installation Guide

Product Marketing News

INSTALLATION TIPS

Installation Tips

Residential Equipment Tech Support in MO, IL & KS

Fast, Reliable Support for Your Residential HVAC Needs

What We Support‍

How to Reach Us‍

NICK HODGE

Mike Smith

Pete Kokot

‍Need More In-Depth Training?‍